Giving a new chance to UNITED Airlines  |  New York, United States  |  Yesterday I decided to give United Airlines a new last chance. Based on my last horrific experience with them from LAX to NYC, and based on my many complains, the granted me a complimentary ticket anywhere within the United States. Since I have to come to Orlando for my family reunion, I decided to use it. Also I did not want to risk it, and had to be onboard again with them for more that 2 hours, just in case you know, and Orlando was the perfect fit.
Booking process was simple and easy. This time I decided not to carry much luggage with me, and only take my carry on, which saved me to pay the USD 25 they charge you for every single bag you check in. Checked in online, and printed my ticket at Newark Airport.
For some reason, they upgraded me from Economy Class to Economy Plus, which features extra leg space. Seat was quite comfortable. Also I must say the entertainment system was very good with a nice selection of movies and TV shows. No WiFi yet. The power outlet in between seats, was there, but out of order, so not much help on that side. The crew was friendly, professional, well groomed, with a smile all the time and a great disposition, but of course, they were Continental Airlines cabin crew team, which makes a HUGE difference, at least to me.
The third time’s the charm, they say. Thank God this time they got it right, and we made peace. But hey United, I will be watching, so don’t mess it up. CM @ Carlos Melia Recommends
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