Travel beyond COVID-19. What travel will look like during & after COVID-19. A series of interviews with our top Hospitality and Tourism partners from around the world. Updates, Awareness, Wisdom & Education.  

Interview with Justin Bird – Director of Sales & Marketing at AMANGANI
Jackson, Wyoming, North America 

To curate, plan and book your next travel experience, contact me directly. info@carlosmelia.com or +1 917 754 5515.

AMANGANI
Jackson, Wyoming

AMANGANI

AMANGANI, (which means “peaceful home”) is Amanresorts’; first North American resort. Nearly 7,000 feet above sea level, the resort overlooks meadows and grazing land. Across the valley is Teton Pass, which divides the Snake River Range from the snow-capped Tetons. The Teton Range, dominated by the 4,200m summit of Grand Teton, is the youngest of the Rocky Mountains. The snow-fed waters of the Snake River gather in the Yellowstone Plateau and wind south through Jackson Hole.

The 40-suite, three-story resort is set on the cliff edge of a butte. Its roof, crafted of cedar shakes, flows like a natural outcropping. Amangani makes extensive use of Oklahoma sandstone and Pacific redwood. Douglas fir and cedar also lend shape and style to the resort. A soaring ceiling and a wide, two-story window with stunning mountain views opens up from the lobby.

Amangani’s Health Center offers two exercise studios, four treatment rooms and separate steam rooms for men and women. The gym, which faces the exercise salon, is equipped with three StairMasters, two recumbent bikes, one treadmill, one flexible bench, a variety of free weights and a five-way work-station. With a winter water temperature of about 86°F, the swimming pool can be enjoyed year-round. Additionally, outdoor activities are all but unlimited year-round.

Book Nizuc Resort & Spa, directly with me via email or phone, and instantly received the following VIP Amenities listed below. Email info@carlosmelia.com – Phone. +1 917 754 5515.

  • Upgrade on arrival, subject to availability

  • Continental breakfast daily for two guests per bedroom (served in restaurant)

  • A complimentary lunch for up to two people, once during stay, excluding alcohol, taxes and gratuities

  • Early check-in/late check-out, subject to availability

  • Complimentary Wi-Fi

Q&A / Travel beyond COVID-19

Q&A Travel beyond COVID-19. Insight shared from out travel partners around the globe. For follow up questions, kindly contact us directly.

When are you foreseeing your destination opening back for tourists ?
June 1st, 2020.

What measures have you taken to reopen post COVID-19 ?
Please address sterilization measures, security, mandates on staff and guests testing, transportation etc.
Please read below.

How do you plan to enforce these measures and how will you ensure compliance ?
Please read below.

How will these measures affect the overall regular experience ?
Guests will appreciate them and see the benefits as they relate to their health, safety and well being at Amangani..

Booking & Payment Flexibility Terms and Conditions during and after COVID-19 time.
14 days cancellation.

Will you be offering any special promotions, packages and/or value adds?
We will continue offering the VIP Amenities for booking through you, as our AMAN Preferred Partner.

How will you plan to maintain a level social distancing ?
Please read below.

Tell us about the current quarantine and restrictions within your destination ?
None but for a deep dive please visit www.tetoncountywy.gov.

Please add any additional information you believe would be helpful to raise travelers trust levels in order to visit ?
N/A.

Now on a lighter and positive note,

Have you taken advantage of this quiet months, to curate new experiences or discover new locations/destinations? If YES Which ?
No, we are actually sold out or close to sellout for many dates June through August.

What is your favorite feature about your property and destination that you wish to share with my clients/readers ?
The views from the Grand Terrace of the Tetons.

AMANGANI and your Wellbeing

True to the spirit of Aman, the safety and wellbeing of our communities has always been a priority. Amangani safely reopened its doors on 1 June in the wake of the COVID-19 global pandemic, the hotel was sensitive in doing so, following the various compliance and government mandates, and keeping the expectations and comfort of guests and staff at the forefront of everything they do.

As we continue to deliver the professional, personaliazed, genuine and compassionate service at Amangani, we are aware that we need to continually evaluate, update, and where necessary innovate, our current standards of excellence. We have always prided ourselves on offering guests a generosity of space in our secluded location amidst abundant nature and fresh air. In addition to the guidelines laid out below the hotel will be further reducing its already low room count, as well as creating new private dining experiences as guests get used to being back in the company of others. This series of protocols and plans will constantly evolve and be updated as the situation changes. We hope the following instils comfort and confidence that wellbeing of Amangani guests and staff is of primary focus.

Putting distance between people is the principle strategy for reducing COVID-19 infection rates, as well as thorough and ongoing cleaning and sanitization. The below details some changes and procedures that guests can expect during their stay:

Guest Arrival
> All drivers will collect guests from the airport wearing the mask and gloves provided by Amangani.
> All cars are will be fully sanitized following vehicle usage
> Masks, gloves and hand sanitizer to be provided on arrival at the hotel
> Temperature checks will be made available on request using a disposable forehead thermometer
> On arrival, we will disinfect the external part of guests’ luggage, should they agree to it
> All of the paper collateral will be removed from the rooms
> Welcome amenities will be delivered to rooms once guests have checked in, not before

Housekeeping (Public Areas)
> Sanitizer gel or liquid is available in all public areas and re-filled throughout the day
> The thorough cleaning of public areas will also focus on disinfecting door handles, lighting switches and all
other high use areas
> Public bathrooms and common spaces will be sanitized on an hourly basis

Housekeeping (Guestrooms)
> All occupied rooms are sanitized daily with focus on specific touch points within the full room perimeter. To avoid cross contamination, cleaning equipment (sponges, cloths and similar) are changed with every room
> Rooms are refreshed with fresh air by opening windows and doors during servicing
> Enhanced disinfecting of guest suites and replacement of all amenities upon departure
> On arrival, guests will be advised that they can opt to have room linen changed, daily, once every two
days or only on request. The same applies to the turn down service, with guests opting to have turn down service, or not. We fully understand that some guests may want less interaction and activity within their room.

Food & Beverage and Dining
> We are offering options for different, more private, dining experiences, with menu’s focusing on wellness options and local produce. Incorporate immune booster beverages in non-alcoholic beverage lists
> The thorough cleaning and sanitizing of all tableware, place mats, salt and pepper shakers will take place after each use
> One-use (recycled) paper menus to be used in restaurant and for in-room dining
> We will reduce the number of non-residents dining
> Staff have been trained to have minimal contact and communication during service and will wear masks
when serving guests
> Tables will be limited to groups of six, preferably members of the same household
> Tables will be placed 6ft apart
> Tables set and utensils to be provided once guests have been seated
> In room dining will serve all food and drinks covered and staff will wear proper PPE, i.e. mask and gloves
upon delivery

Spa & Wellness
> Additional hygiene equipment (sanitizer wipes) will be placed next to fitness equipment, with the addition of staff cleaning it after each use
> The exercise room and stretching studio will be available at a limited capacity
> Employees will wear face mask/gloves and guests are required to wear face masks
> Steam and hot tub facilities will remain closed until further notice
> Each treatment room will be stocked with (PPE) for both guests and employee use. Each room will
also have enough sanitizer and wipes/cleaning supplies to ensure the room is cleaned thoroughly
between each use.
> There will be a minimum of 30-minute turnover time between sessions to allow thorough cleaning of each
treatment room
> Facials will be temporarily removed from the spa menu
> All guests to have their temperature checked prior to treatment

Activities
> All private activities are limited to 10 individuals, including driver and/or guide, where applicable
> Travel in vehicles is limited to those of the same household

Helpful Resources

Some useful resources you might want to keep in mind, for your upcoming travels during and after COVID-19.

IATA Travel Center  
www.iatatravelcentre.com

US Department of State – Bureau of Consular Affairs  
www.travel.state.gov

CDC Center for Disease Control & Prevention
www.cdc.gov

World Health Organization
www.who.int

Homeland Security
www.dhs.gov

Global COVID-19 Flights & Travel Restrictions
app.developer.here.com

World Travel & Tourism Council
www.wttc.org/COVID-19/

World Travel Restrictions UN World Food Programme
www.unwfp.maps.arcgis.com

Observatory on Border Crossings Status due to COVID-19
www.wiki.unece.org

Health travel advice for all Countries
www.travelhealthpro.org.uk

EU Reopen
reopen.europa.eu

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