Travel beyond COVID-19. What travel will look like during & after COVID-19. A series of interviews with our top Hospitality and Tourism partners from around the world. Updates, Awareness, Wisdom & Education.  

Interview with Tiago Moraes Sarmento . General Manager at Belmond Cap Juluca.
Anguilla, Caribbean

To curate, plan and book your next travel experience, contact me directly. info@carlosmelia.com or +1 917 754 5515.

Belmond Cap Juluca Anguilla, Caribbean

Belmond Cap Juluca

Belmond Cap Juluca is a dream-like escape, spread across one of the Caribbean’s most beautiful beaches. This ultimate barefoot luxury escape consists of 108 rooms and suites, to include two, three and five bedroom private pool villas. Each one is a beachfront haven that makes the most of the incredible views and connects guests with the stunning environment. Recently reimagined and renovated, Belmond Cap Juluca is a 179-acre retreat where platinum white sands, the soft breeze, and the turquoise waters blend seamlessly with world-class dining, exceptional outdoor activities, high-end accommodations and amenities, a signature Spa, a beachfront infinity-edge pool, and outstanding guest services.

Book Belmond Cap Juluca directly with me via email or phone, and instantly received the following VIP Amenities listed below. Email info@carlosmelia.com – Phone. +1 917 754 5515.

  • Upgrade on arrival, subject to availability.

  • Buffet breakfast daily, for two guests per bedroom.

  • $100 USD Spa Services credit, to be to be utilized during stay (not combinable, no cash value if not redeemed in full).

  • Early check-in/late check-out, subject to availability.

  • Complimentary Wi-Fi.

Q&A / Travel beyond COVID-19

Q&A Travel beyond COVID-19. Insight shared from out travel partners around the globe. For follow up questions, kindly contact us directly.

When are you foreseeing your destination opening back for tourists ?
Scheduled opening is October, 23rd

What measures have you taken to reopen post COVID-19 ?
Please address sterilization measures, security, mandates on staff and guests testing, transportation etc.

Providing a safe environment for our guests and employees is our top priority. Belmond has extremely robust hygiene and cleanliness procedures in place. We will be implementing a series of new cleaning protocols targeted to protect against Covid-19 and ensure our even-higher standards are achieved and upheld. As part of these enhanced measures, Belmond will be including extra protocols for staff personal hygiene, removing unnecessary touch points, cleaning and disinfection and social distancing for pre-opening and after Belmond has opened.

Belmond has established procedures to ensure the regular deep cleaning of its hotels and other properties, for example following a period of seasonal closure. We will be conducting a full deep clean of all areas at every hotel, train and river cruise prior to re-opening, following these well-established best practices. To provide an extra layer of protection, however, specific measures to protect against Covid-19 will be carried out.

This will include the removal and deep cleaning of all curtains, fabrics, quilts, pillows and cushions. All floors and hard surfaces will be cleaned and disinfected with a cleaning product approved to tackle Covid-19. All carpets will be disinfected and steam cleaning of upholstered furniture and mattresses will also be carried out.

The super-chlorination of all swimming pools will be carried out prior to re-opening. Coronavirus is killed by chlorine, so it is safe to keep outdoor swimming pools operational. Chlorine will be added to our sea water swimming pools, and kept within the operating parameters of regular swimming pools. Pools that are open will be staffed to ensure adherence to social distancing in and around pools.

Belmond will be carefully reviewing government advice with respect to PPE (personal protective equipment) requirements on an ongoing basis. Depending on guest-employee proximity in an area in which these measures are being implemented, and whenever it is deemed to be required, Belmond’s employees will be wearing protective wear, which could include face covers and disposable gloves. Face covers will be available for guests at all times. All standard operating procedures will be reviewed and updated accordingly based on local code and regulations.

Our comprehensive operating procedures mandating the regular cleaning of all surface areas in operation will be further enhanced with the use of even stronger disinfectants that are proven to effectively kill Covid-19.

A safety management team will be established at every property prior to reopening to ensure employees continue to receive regular training on these protocols. We have engaged a third-party specialist to ensure that standards are kept under review and validated. All protocols and procedures will be subject to updates in line with the very latest guidance from relevant health and industry authorities.

How do you plan to enforce these measures and how will you ensure compliance?
We will be implementing a series of new cleaning protocols targeted to protect against Covid-19 and ensure our even-higher standards are achieved and upheld. As part of these enhanced measures, Belmond will be including extra protocols for staff personal hygiene, removing unnecessary touch points, cleaning and disinfection and social distancing for pre-opening and after Belmond has opened.

How will these measures affect the overall regular experience ?
We strongly encourage all guests to notify our team or their travel agent prior to arrival in the event they or any member of their travel group are displaying any Covid-19 symptoms. We are unfortunately unable to accommodate guests with such symptoms and our team is on-hand to support our guests with making alternative arrangements at no additional charge.

As a further precaution, Belmond will be asking all guests with a reservation for accommodation to undergo a contactless temperature-check on arrival and to complete a comprehensive registration form. We will make this form available electronically so that guests can complete it prior and quickly confirm the information on arrival. Restaurant-only guests will also be subject to a contactless temperature check. If the contactless temperature screen reveals a fever above the threshold listed by local health authorities as a possible symptom of Covid-19, or if a guest has any other symptoms consistent with Covid-19, we will unfortunately be unable to provide overnight accommodation (or a meal, in the case of restaurant only guest), but these guests (and their party) will be cared for in a separate designated room by a dedicated team who will ensure suitable onward care is arranged.

Booking & Payment Flexibility Terms and Conditions during and after COVID-19 time.
Belmond is committed to providing our guests with travel planning flexibility as possible, so you can book your next travel experience with confidence. Please be aware that previously applicable change and cancellation fees are currently being waived across our entire portfolio. Click here for our current policy

Will you be offering any special promotions, packages and/or value adds?
We will offer all amenities as always. Special Bellini Club promotions.

How will you plan to maintain a level social distancing ?
We will ask guests to respect social distancing guidelines when using the pool, as in other public areas. Pools that are open will be staffed to ensure adherence to social distancing in and around pools. We are particularly blessed at Cap Juluca with a one mile beach! Sun beds have always been spaced apart so as to adhere to social distancing guidance. One mile for 220 sunbeds (which makes more than 20 feet distance on average between chairs from different guest rooms). Social distancing will be respected at all times when food or drink is served.

Tell us about the current quarantine and restrictions within your destination ?
Anguilla Government has extended the order that airplanes or boats a prohibited to arrive or depart the island until July 1st, 2020

Please add any additional information you believe would be helpful to raise travelers trust levels in order to visit ?
Anguilla has no reported cases for 45+ days. the government was able to remove all stay at home restrictions. Government is working now on a safe way to reopen the borders as of July 2020.

Now on a lighter and positive note,

Have you taken advantage of this quiet months, to curate new experiences or discover new locations/destinations? If YES Which ?
Yes, we are laser focused on continuing the training of our associates on Forbes 5 Star service. We are crafting new experiences within our walls but also outside of the resort.

What is your favorite feature about your property and destination that you wish to share with my clients/readers ?
The Julucans, our associates, guests constantly reach out and inquire about their wellbeeing, they have built true friendships. And then our beach, Maundays Bay, which is voted as the best island beach in the world. The Private Pool Villas, from 2-5 bedrooms, Ocean Front, offering stunning set up, unlimited views and best privacy.

My Belmond Cap Juluca Experience

Read more on my very own experience and stay at the iconic Belmond Cap Juluca in  Anguilla, Caribbean. Anguilla weekend at the iconic Belmond Cap Juluca.

My favorite experiences while at Belmond Cap Juluca were: Our Afternoon boating around the island and beyond. My time lounging by the beach. And all our meals Al Fresco.

Follow my Instagram Posts and Instagram Stories. Enjoy the journey.

Helpful Resources

Some useful resources you might want to keep in mind, for your upcoming travels during and after COVID-19.

IATA Travel Center  
www.iatatravelcentre.com

US Department of State – Bureau of Consular Affairs  
www.travel.state.gov

CDC Center for Disease Control & Prevention
www.cdc.gov

World Health Organization
www.who.int

Homeland Security
www.dhs.gov

Global COVID-19 Flights & Travel Restrictions
app.developer.here.com

World Travel & Tourism Council
www.wttc.org/COVID-19/

World Travel Restrictions UN World Food Programme
www.unwfp.maps.arcgis.com

Observatory on Border Crossings Status due to COVID-19
www.wiki.unece.org

Health travel advice for all Countries
www.travelhealthpro.org.uk

EU Reopen
reopen.europa.eu

DESTINATIONS

DESTINATIONS

Free your
Imagination,

Live
Unlimited &

Travel Beyond

Bespoke & Group Travel
Corporate Travel, Fashion & Event Planing
Curated Experiences Worldwide

Read More

Free your Imagination,
Live Unlimited &
Travel Beyond

Bespoke & Group Travel
Corporate Travel, Fashion & Event Planing
Curated Experiences Worldwide

Read More
Luxury Concierge Services

Luxury Concierge Services

Mastering the Art of Living.
Unparalleled access to Curated Experiences & Moments worldwide.

Learn More
Carlos Melia Luxury Travel Curator

About Me

Read more about me and my projects around the world. Luxury Travel Curator, Concierge, Blogger and Lifestyle Consultant.

Learn More