Travel beyond COVID-19. What travel will look like during & after COVID-19. A series of interviews with our top Hospitality and Tourism partners from around the world. Updates, Awareness, Wisdom & Education.  

Interview with Ellen Aichelmann. Assistant Director of Sales at Rosewood Abu Dhabi..
Abu Dhabi, UAE, Middle East

To curate, plan and book your next travel experience, contact me directly. info@carlosmelia.com or +1 917 754 5515.

Rosewood Abu Dhabi

Rosewood Abu Dhabi. Al Maryah Island, features 189 spacious rooms and suites and 131 serviced residences, all with access to world-class services. The 34-storey landmark hotel is a dramatic modern structure inspired from the glistening Arabian Gulf and the vast desert that surrounds. It is strategically located on Al Maryah Island in the heart of Abu Dhabi’s new Central Business District (CBD) and features direct climate-controlled links to Abu Dhabi Global Market offices, Cleveland Clinic Abu Dhabi and The Galleria luxury shopping mall on the island. Rosewood Abu Dhabi embraces Rosewood’s A Sense of Place® philosophy, reflecting the history, architecture, scale and sensibilities of Abu Dhabi. The hotel offers premium accommodations, eight distinctive restaurants and lounges, Manor Club; the exclusive executive lounge, Sense, A Rosewood Spa® and fully equipped meeting facilities and services.

Book Rosewood Abu Dhabi, or and Rosewood Hotel & Resort worldwide, directly with me – as a preferred partner – via email or phone, and instantly received the following VIP Amenities listed below. Email info@carlosmelia.com – Phone. +1 917 754 5515.

  • Complimentary one category upgrade upon arrival, based on availability

  • Daily buffet breakfast for up to two people per bedroom

  • Pre-registration prior to arrival

Q&A / Travel beyond COVID-19

Q&A Travel beyond COVID-19. Insight shared from out travel partners around the globe. For follow up questions, kindly contact us directly.

When are you foreseeing your hotel opening back for tourists ?
Rosewood Abu Dhabi remained open with partial facilities temporarily closed as a precautionary measure resulting from the COVID-19 global healthy situation. We continue to welcome guests and the team is dedicated to providing quality hospitality services to all guests. We remain vigilant and will continue to closely monitor the situation, staying in direct contact with relevant government and health officials

What measures have you taken to reopen post COVID-19 ?
Please address sterilization measures, security, mandates on staff and guests testing, transportation etc.
The safety and wellbeing of Rosewood Abu Dhabi’s guests and associates remain the utmost priority and the hotel will continue to operate following the new Rosewood Hotels & Resorts’ global health and safety program: Commitment to Care. Under this initiative, we have implemented intensified cleaning and safety protocols, working in accordance to guidelines issued by the local health authority and the World Health Organization (WHO). By enhancing already stringent health and safety protocols, we would like to personally ensure the well-being of every guest, visitor and associate, from the moment a reservation is confirmed till check-out.

How do you plan to enforce these measures and how will you ensure compliance ?
We have put in place all precautionary measures as advised by local health authority and the World Health Organization (WHO). Our associates have been briefed on the importance of safety protocols as being the most effective way to prevent the virus. We will remind all our associates to adhere to safety protocols to ensure all preventive measure are being followed appropriately.

How will these measures affect the overall regular stay and experience ?
We have put in place additional precautionary measures, including more frequent, comprehensive sanitization, disinfection and cleaning of all facilities and provision of care kits for guests. We are also strictly observing social distancing in relevant property locations, e.g. lobby areas, elevators, dining, and introduced reduced capacity where necessary.

Booking & Payment Flexibility Terms and Conditions during and after COVID-19 time.
We offer full flexibility with 24h cancellation terms.

Will you be offering any special promotions, packages and/or value adds?
Rosewood Hotels & Resorts has launched a variety of exciting promotions and packages including property credits or complimentary nights globally which we are proud to be part of including Summer at Rosewood or More Rosewood. All Travel Leaders amenities will be fully provided without any changes, when booking directly with you – as our Rosewood ELITE Preferred Partner.

How will you plan to maintain a level social distancing ?
We are in direct contact with the local health authorities and are working in adherence to regulatory guidelines issued by them.

Tell us about the current quarantine and restrictions within your destination ?
Some restrictions are easing up in Abu Dhabi with the re-opening of malls, attractions and restaurants announced, whereas to prevent the spread of the virus some measures remain in place.  For the latest information, please refer to the Ministry of Health & Prevention – Abu Dhabi.

Please add any additional information you believe would be helpful to raise travelers trust levels in order to visit ?
As always, the health and safety of our guests and associates are of the utmost priority. Guided by local and international health experts including the World Health Organization (WHO), and in compliance with our partners Ecolab and Diversey, we have implemented ‘Commitment to Care’, our new global health and safety program that offers heightened standards for hygiene and cleanliness at all Rosewood properties worldwide. By enhancing already stringent health and safety measures, we would like to personally ensure the well-being of every guest and associate, from the moment they enter the hotel till check-out. We remain vigilant and will continue to closely monitor the situation, staying in direct contact with relevant government and health officials in Abu Dhabi.

Now on a lighter and positive note,

Have you taken advantage of this quiet months, to curate new experiences or discover new locations/destinations? If YES Which ?
In preparation to the re-opening of our dining venues, our food & beverage team have remained committed to ensuring our guests enjoy the high standard of service expected with every experience. Most notably the recently launched ‘Gin O’Clock’ promotion at Hidden Bar became an instant favorite with our hotel guests and visitors. The seated brunch concept features a set menu of appetizers, mains and desserts presented by our expert culinary team along with a selection of unlimited beverages to quench your thirst overlooking the beautiful Abu Dhabi skyline and Arabian gulf

What is your favorite feature about your property and destination that you wish to share with my clients/readers ?
On a personal note, I always encourage guests to spend an evening in one of our restaurants, many of them featuring outdoor terraces, where you can take in the sunset and evening view of the city, overlooking the waterfront of Al Maryah Island. In addition, Abu Dhabi has a lot to offer from adventurous tours in the desert to cultural highlights such as the Louvre Museum or the Presidential Palace, or simply walking over to the luxury Galleria shopping mall which is directly connected to the hotel offering unlimited shopping possibilities.

My own Abu Dhabi Experiences

Read more on my very own Abu Dhabi & UAE Experiences and follow my Instagram Posts on Abu Dhabi and Dubai. During my last visit to Abu Dhabi, I got to stay and experience the lovely Rosewood Abu Dhabi. My personal choice when in Abu Dhabi, is to visit Sheikh Zayed Grand Mosque. Enjoy the journey !!!

Helpful Resources

Some useful resources you might want to keep in mind, for your upcoming travels during and after COVID-19.

IATA Travel Center  
www.iatatravelcentre.com

US Department of State – Bureau of Consular Affairs  
www.travel.state.gov

CDC Center for Disease Control & Prevention
www.cdc.gov

World Health Organization
www.who.int

Homeland Security
www.dhs.gov

Global COVID-19 Flights & Travel Restrictions
app.developer.here.com

World Travel & Tourism Council
www.wttc.org/COVID-19/

World Travel Restrictions UN World Food Programme
www.unwfp.maps.arcgis.com

Observatory on Border Crossings Status due to COVID-19
www.wiki.unece.org

Health travel advice for all Countries
www.travelhealthpro.org.uk

EU Reopen
reopen.europa.eu

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